Hello [real name].
Thank you again for your reply [real name].
As promised I have passed on your feedback through to my supervisor for review.
I apologise once again for the difficulty you are experiencing whilst trying to obtain an affordable and decent speed internet service.
Yours Sincerely,
I'm betting I do not hear from them or their Supervisor again...
In the meantime Application 50 is now in HELD status -rejection tomorrow night me thinks :(
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