Thursday, January 24, 2008

50th application details and a response from BP

Application no.50 :

Overall Status Provisioning is in progress
Detailed Status: Confirmed: Carrier has confirmed service as deliverable, provisioning work is now being undertaken
Carrier Advice ADSL New Request In Progress (ETA: 30-01-2008)
Carrier for ADSL Port Telstra

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And at last another response from BP:

Hello [real name edited out],

Thank you for your reply and I can certainly appreciate your frustration.

It was not until a year ago I myself got broadband as it was not an affordable option for me being on a tight budget and as such I can certainly empathize with you. This aside Andrew, regrettably there is nothing I am able to do.

I can certainly understand that there is a vast group of communities in new and old estates who are still unable to get broadband. I am unable to push for ports to be installed. What I am able to do is pass on your feedback through to my superior for review.

Finally [my real name edited out], I am sincerely sorry that I have addressed you as Peter in my previous correspondence.

Yours Sincerely,


I'm going ask for the supervisor review...

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