BP have sent a snail mail dated the 18th to tell me that they are looking into my complaint about the order status I received (the one they said I'd been successful) I'm doubting very much that this will see them admit fault. I doubt!
Strangely, yesterday when I went to apply for the 57th time (Shows you how quick the order turn rounds for me are now) with Big Pond I got this on the Service Availability page:
BigPond Broadband ADSL is UNAVAILABLE 
Unfortunately ADSL is currently unavailable at your location.
Please register your interest for this service in future.
This basically stops you from submitting an ADSL order online.
Phone Big Pond and spoke to a CSR named Penny who had a look into it after saying that it seemed odd especially with how many orders she could see at her end. In the end she put me through to sales who manually entered an order from there end -they had no problem at all getting it through -even though the rejection came 2-3 hrs later. :(
Big thanks to Penny the CSR who went above and beyond to help out.
I'll try the web application again once number 58 gets knock back -which I know it will...
Oh btw the Please register your interest for this service in future line link is suppose to be a demand register from what i've been told from vary CSRs is this page does nothing these days that said i did fill it in. One thought the page didn't exist anymore/
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