55th in a weird BP HELD status

MY ORDER STATUS Whether you're waiting to have ADSL enabled on your telephone line and you already have a Self Install kit, or are waiting for the Professional Install technician to come to your house, you can check the status of your BigPond Broadband ADSL order here. Status: Held Your BigPond Broadband ADSL application has been successful but there may be a delay in the service becoming available. Additional equipment needs to be installed at your local telephone exchange before we're able to connect your service. We apologise for the delay and once we've done this we'll contact you by phone or email and let you know what the next steps are. Date Order Submitted: 05 Feb 2008 Order Number: DN11821xxx Read the line I've but in bold -I've never seem that line before makes you I've actually been successful this time ...not counting my chickens until the hatch....