...And it will be dead in the water by 9am this morning I bet...
Should only take 5 more working days to get to 100 applications.
Sad but true....
Apparently for the area I live I'm in the stats as the highest number of orders for an individual ... Also I have the highest number of reorders in the state ...*sigh* I don't know if I should be laughing or crying over that :P
I sent an Email to some Telstra Countrywide and other Telstra reps at the start of this week have only heard from one contact about the letter who was a Bcc to the email.
I've had a few people now suggesting to take my story to TT and ACA - Might be a last restort thing to do but I'd like to give them a change to fix this no port hell issue before having to go to one of these tabloid current affairs shows..
So in the end 100 applications is getting more likely each day...
Friday, April 4, 2008
Saturday, March 29, 2008
Up to 89th and will be onto 90th on Monday: 10 months later
So today marks 10 month of this saga! ! 10 months and 90 applications later...crazy stuff...
I'll be working on a letter to send out this week to TCW, Telstra metro and others ...
At the rate I'm going I'll be at my 100th application by Friday... *shakes head*
I notice a few people out here in Melton have been obtain ports but they are all over the other side of town - nothings changed as yet this end - Actually I really don't think the CMUX/RIM cabinet has been opened in ages - looks worse for wear - I drive past it nearly every day...
*sigh* As I've said else where I really didn't think this would be continuing for this long nor would I get even close to the 100 application mark ...10 to go!
I wonder if this is a record ... I don't care if it is I just want to get the problem fixed....
I'll be working on a letter to send out this week to TCW, Telstra metro and others ...
At the rate I'm going I'll be at my 100th application by Friday... *shakes head*
I notice a few people out here in Melton have been obtain ports but they are all over the other side of town - nothings changed as yet this end - Actually I really don't think the CMUX/RIM cabinet has been opened in ages - looks worse for wear - I drive past it nearly every day...
*sigh* As I've said else where I really didn't think this would be continuing for this long nor would I get even close to the 100 application mark ...10 to go!
I wonder if this is a record ... I don't care if it is I just want to get the problem fixed....
Thursday, March 20, 2008
Gone from 75th to 78th application
Seesh had 2 orders today already bounce within 50 mins periods of entering the orders... Crazy stuff...
upto no. 78 ...getting closer to the triple figures!!!!
upto no. 78 ...getting closer to the triple figures!!!!
75 application dead in the water
MY ORDER STATUS
Whether you're waiting to have ADSL enabled on your telephone line and you already have a Self Install kit, or are waiting for the Professional Install technician to come to your house, you can check the status of your BigPond Broadband ADSL order here.
Status:
Held
Date Order Submitted:
14 Mar 2008
Order Number:
DN1258xxxxx::sigh:: Here we go again!!! Can't seem to get a bloody break! Great Easter present that is :P
I'll ring BP after 8am and talk to the CSR and get application 76 in...
so frustrating and stressful ...
Wednesday, March 19, 2008
No new information on application no.75
Rang Big Pond to see if anything new is available on the status this morning. The CSR said they can't see anything new other than it is still in HELD on both systems but can't see another other information still. They think that if it lasts a week I could be in luck -maybe a port coming up to be released *shrug* no idea.
Tried to call my Telstra Contact twice yesterday and emailed once but had no responses - I think they are already on their Easter leave...
Ah, not long to Easter and 5-6 days with dial up at home to deal with :P
PS: I have been saving to pdf a print off of the status page each day for reference...
Tried to call my Telstra Contact twice yesterday and emailed once but had no responses - I think they are already on their Easter leave...
Ah, not long to Easter and 5-6 days with dial up at home to deal with :P
PS: I have been saving to pdf a print off of the status page each day for reference...
Tuesday, March 18, 2008
No.75 STILL in Big Pond HELD status
Have no idea what going on this time. It's still in the "your BigPond application has been successful but..." status -Might ring a Telstra contact about it later today...
Monday, March 17, 2008
75th application still in HELD
Well the Big Pond application is still in that held status! I spoke to a CSR this morning in the "held orders" department they said there "*might* be a project linked to it" could give me solid details as they aren't any in the access order system (CSR level back end system) other than 10 40 whatever that really means. they said "something is happening" but what that is they just don't know.
So we have to site back and wait and see what happens ...
So we have to site back and wait and see what happens ...
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